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Special Delivery - Pregnancy Screening and Education
ROSEBUDŽ Special Delivery and Special Delivery Express Comparison Information Both lifestyle and medical factors can result in increased risk for preterm delivery. The ROSEBUDŽ Special Delivery and Special Delivery Express programs provide support and education to pregnant women on ways to minimize the risk for preterm labor and promote healthy lifestyles. This includes: Phone-based pregnancy risk screening and education by an RN specialty case manager
Verbal and written educational information
Referrals to case management when risk factors identified
How the programs differ
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Special Delivery Express Program
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Three Phone contacts by an RN for:
Risk screening and teaching at 13-16 weeks gestation
Follow-up assessment and teaching at 28-30 weeks
Postpartum assessment and teaching, and obtain delivery information
Monthly case reporting; quarterly and year-end financial and clinical outcome reporting
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One phone contact by an RN for risk screening and teaching within the second trimester
A mailing is sent within two weeks after the estimated due date requesting delivery information from the member.
Monthly case reporting; quarterly and year-end financial outcome reporting
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PROCESS The processes are similar for each program Once we receive the referral, a letter is sent to the member introducing the program. She can call or return the lower portion of the letter with a decision about participating.
A comprehensive risk assessment is completed during the initial contact. If risk is identified at any time during the pregnancy, the ROSEBUDŽ nurse will discuss case management services with the member and the health plan.
With each contact, teaching is provided related to the member's specific diagnoses, warning signs of pregnancy, and healthy lifestyles.
Educational materials are sent relevant to the gestational age, diagnoses or concerns, educational level and language.
The member is given a toll-free number and encouraged to call to discuss changes in her pregnancy and ask non-emergent questions.
A satisfaction survey is sent after case completion requesting input about their experience with the program.
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